Goverment COVID-19 Vaccination Directives

Events such as those staged by AAA Racing and similar organisations are classed as 'community sports' and are currently categorised under Outdoor Entertainment and Activities.  Our crew and participants are considered 'visitors' to any facilities we hire or utilise for any given event.

Since the COVID-19 pandemic began, we have followed all related directives, mandates and legislation applied by the Queensland Government and updating our MO as and when required. 

Refund Schedule

With COVID-19 popping it's head up here and there (and likely to for some time), the information below relates to all events and should make it clear as to where and how refunds apply and under what circumstances.

If you're after cut-off dates for refunds, there's a schedule below that makes it a little straightforward with a more detailed account of our refund policy further down the page.

 
NON Impacted Events & Participants (regular policy)

Refunds when applicable will be debited for the following:

  1. Refunds will be subject to flat admin charge of $25 + any merchandise pre-ordered against the entry

  2. Refunds limited to 50% eight weeks prior to any given event

  3. Refunds discontinued beyond four weeks prior to any given event

  4. Transfers discontinued within seven days of any given event date

  5. Should events need to be rescheduled or cancelled, refunds may not be available, but registrants may be offered entry an alternative event at an appropriately discounted or zero fee or transfer to the same event the following year.

Merchandise may be subject to early registration. Also, if registration numbers dictate a run/order of medals cannot be pressed they may not be awarded.  For registrations made less than 12 days prior to an event, merchandise may be mailed to the participant.

 

NOTE:

  • All refunds where applicable are processed on Monday as part of a batch process.  Changes or allowances to the contrary are at the organisers discretion.
     

  • Injury or illness, 'double-booking' for other events, while unfortunate and  often unavoidable, does not mitigate any condition outlined in the refund policy.
     

  • Though there have been additional concessions applied in certain circumstances relating to COVID-19 and legisltated restrictions, it is not standard policy to credit participants to another event if they cannot attend an event they registered for, and the limitations of the refund policy will apply
     

  • Transfers to other participants discontinued seven days before any event.
     

 
'COVID-19 Impacted' Events and Particpants

We operate along the guidelines outlined by the ACCC with regard to cancellation, postponement and subsequent rescheduling of events, most of which directly align with our longstanding policy which is included in every registration waiver.   Follow this link to view details of the ACCC - Consumer Rights & Guarantees

  • ​Should an event be cancelled, participants will be issued with a credit for any other event or transfer to the same event the following year.
     

  • In the event of postponement and/or rescheduling, participants have the option of attending the rescheduled event or can be issued with a credit for any other event or transfer to the same event the following year.
     

  • If an event goes ahead as scheduled, but participants are unable to attend due to COVID restrictions in their own region or locality (close contact, have contracted COVID, etc.), they will be issued with a credit for any other event up until the same event the following year or transfer to the same event the following year.

Merchandise may be subject to early registration. Also, if registration numbers dictate a run/order of medals cannot be pressed they may not be awarded.  For registrations made less than 12 days prior to an event, merchandise, when applicable,  may be mailed to the participant.

NOTE: changes or allowances to the contrary are at the organisers discretion.

Transfers discontinued within seven days of any given event date

'Weather Impacted' Events and Participants

In the event of inclement weather or a 'weather event' impacting any aspect of any of our events, we operate in consultation and within conditions of permits and permissions applied by our stakeholders (QPWS, HQP, Queensland Government departments, etc.)

 

Safety of participants and event crew is paramount.  

  • ​Should an event be cancelled, participants will be issued with a credit for any other event or transfer to the same event the following year.
     

  • In the event of postponement and/or rescheduling, participants have the option of attending the rescheduled event or can be issued with a credit for any other event or transfer to the same event the following year.
     

  • If an event goes ahead as scheduled, but participants are unable to attend due to difficulties attending as a result of weather conditions in their locality (situations declared be a relevant local authority), they will be issued with a credit for any other event up until the same event the following year or transfer to the same event the following year.

Merchandise may be subject to early registration. Also, if registration numbers dictate a run/order of medals cannot be pressed they may not be awarded.  For registrations made less than 12 days prior to an event, merchandise, when applicable,  may be mailed to the participant.

NOTE: changes or allowances to the contrary are at the organisers discretion.

Transfers discontinued within seven days of any given event date

 

NOTE: any concessions made to this policy are solely at the discretion of AAA Racing AUS